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asus rog 7

justmy1989
Star II

my phone just made an update and i cant receive or make a call though i can text messages or use my data and help with that?

7 REPLIES 7

Mattias_ASUS
Moderator
Moderator

Hello @justmy1989 
Which firmware version is your phone on? I don't think I've heard of this issue before.
Just to confirm, you can use data and text messages but can't make or receive calls?

justmy1989
Star II

yea thats right, when they try to call me it says phone is closed and when i make a call it just doesnt ring and close. you mean the current version update that is it now?

 

Exactly, you can find the firmware version by going to Settings > System > About phone > Build number.

 

Have you reached out to your service provider in case anything might have changed in their system?

Sorry accidentaly pressed that i accepted as a solution to your post. Build number is UKQ1.230917.001.WW_PHONE-34.1010.0820.85-0