06-29-2024 04:14 PM
Hello guys,
So this has happened 2 times already ever since I updated my phone to 34.0804.1204.75
I leave my phone for overnight/"long" (about 2-3 hours) and when I reach for it and touch the Air trigger (top or bottom) I receive an electric shock (it's bearable) but it lasts for like 2 seconds. So I'm wondering if any of you guys have experienced this issue.
Btw the phone is pretty new just got it in May of this year. I also use the charger provided with the Phone.
06-30-2024 05:44 PM
@DarkFireGerugex
I would suggest checking if the issue is caused by excessively dry environment leading to static electricity. Alternatively, I recommend taking the phone to a repair center for further investigation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.
07-02-2024 05:34 PM
All good, the issue is that I don't have a local service center in my country for the ROG phone line bc it isn't a model brought by the company, so I was wondering if I'm the only one facing the issue or not.
Thanks for the worry thought.