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ROG 6D Electric shock when touching Air Triggers

DarkFireGerugex
Star I

Saturday

Hello guys,

So this has happened 2 times already ever since I updated my phone to 34.0804.1204.75 

I leave my phone for overnight/"long" (about 2-3 hours) and when I reach for it and touch the Air trigger (top or bottom) I receive an electric shock (it's bearable) but it lasts for like 2 seconds. So I'm wondering if any of you guys have experienced this issue. 

Btw the phone is pretty new just got it in May of this year. I also use the charger provided with the Phone.

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1 REPLY 1

Falcon_ASUS
Moderator
Moderator

yesterday

@DarkFireGerugex 
I would suggest checking if the issue is caused by excessively dry environment leading to static electricity. Alternatively, I recommend taking the phone to a repair center for further investigation.
The following is the contact information:
https://www.asus.com/support/service-center-location 
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.

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