02-15-2024 08:33 PM
So i filed today a report to the online chat support of Asus and the agent didn't give me a solution to my problem. The camera still freezes and force to restart my phone for one (1) hour!!. Now I am afraid to open my camera because of this . Anyone have the same problem with me? My android version is Android 13.
02-16-2024 04:47 AM
Hi, it sounds like you are experiencing a hardware failure, please make sure to visit your closest ASUS Service Center for further testing.
02-16-2024 06:44 PM
There isn't an Asus Service Center in my region and I use my phone for my daily office routine why do I have to suffer from this inconvenience?
02-16-2024 06:46 PM
I see other Rog Phone 6 users who go to Asus Service Center and get a replacement for their defective hardware and still experience this camera restart loop! A total waste of their time and effort.
02-16-2024 09:09 AM
Yes, same problem here for months now. It's a known hardware bug that needs a board swap from what I'm reading. What I do before I use the camera is manually restart the phone. This usually results in a normal quick restart. Then I open the camera after it restarts.