Showing results for 
Search instead for 
Did you mean: 

ROG Phone 6 sometimes enter a soft bootloop when i using my camera app.

Star III

Hello,so i have Asus ROG Phone 6 (16GB/512GB version) for half a year now and i have a weird issue recently.
The phone will sometimes freeze when i using the camera app/or doing anything with the camera like scanning QR codes, it'll crash and stuck in a boot loop for a while but it eventually boot back in the system.

So I'm thinking this gotta to do something with the software issues,any helps ?

If any of you Asus representatives is here, please make a patch or something to fix this issue.

Here's the full specs of the phone,if you need it.


In reality this problem is rare and now this will be your first and last time when you get this problem ... Before rog 6 i haved rog 5 and never get problem like this so dont worry about that maybe this is last time that you have it

Hope so.Thanks a lot.

Camera app is from Asus.

I know but it doesn't matter from who is the app... Every app can make problem like this 

Star I

I had this same issue with mine, opening camera sometimes crashed the phone then it bootlooped. Happened at least once every couple of days. It also once flipped the image with a blue tint. Only started happening around 2 months after buying it so android update perhaps did something, but this phone has terrible camera issues and the flipping image with a blue tint is a bad sign. 

Repair centre aren't of much use (the Czech one) they couldn't replicate it despite it being easy to replicate when using the phone, but I got refunded through it being a faulty item under UK consumer law.

As far as I know, nothing could get rid of it, perhaps just not using the camera may be the only solution until another one crops up.