Rog phone 6 - shutdown in charging (after night update)

[infyplay]

Please tell us some basic information before asking for help:
Model Name:rog phone 6
Firmware Version:c.165
Rooted or not:not
Frequency of Occurrence:after 3 days is return again
APP Name & APP Version (If your issue relates to the app):no
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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good morning
The problem is back again and now I have ordered a queue in RMA ASUS
I want to reopen the topic again and see who has the same problems and how it was solved
Please do not close this topic, it is very important for others who will face the same problem.

[Nadzi]

Farzad0

https://zentalk.asus.com/en/discussion/comment/230917#Comment_230917

Yeah there is, the parcel arrived days ago but nothing in the repair has updated for me. Can you call for me? Is there any details you need?

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Did you get a tracking number or a repair number?

[Farzad0]

Nadzi

https://zentalk.asus.com/en/discussion/comment/230960#Comment_230960

Did you get a tracking number or a repair number?

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Yes I did, the repair number is CZA1N93795.

[Nadzi]

Farzad0

https://zentalk.asus.com/en/discussion/comment/231031#Comment_231031

Yes I did, the repair number is CZA1N93795.

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Okay, I'm going to find out. Is there any information which branch it is in? if not, no problem

[Nadzi]

Could it be this service center?
ASUS Czech Service s.r.o.??

[Nadzi]

Farzad0

https://zentalk.asus.com/en/discussion/comment/231031#Comment_231031

Yes I did, the repair number is CZA1N93795.

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Unfortunately, today is after phone hours. The nearest I can call them is tomorrow, so I'll call them tomorrow and find out exactly. So far, I managed to find out the current status via email

Thank you for your question! The service center has received your request, I am waiting for the delivery of the product.