Rog phone 6 - shutdown in charging (after night update)

[infyplay]

Please tell us some basic information before asking for help:
Model Name:rog phone 6
Firmware Version:c.165
Rooted or not:not
Frequency of Occurrence:after 3 days is return again
APP Name & APP Version (If your issue relates to the app):no
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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good morning
The problem is back again and now I have ordered a queue in RMA ASUS
I want to reopen the topic again and see who has the same problems and how it was solved
Please do not close this topic, it is very important for others who will face the same problem.

[Danishblunt]

Farzad0

Yesterday a DHL courier picked up the phone and this morning the phone arrived at one of the ASUS service centres in the Czech Republic.

Now I am waiting for an update, hope it won’t be long.

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This is where it usually takes a very long time.

[infyplay]

Farzad0

Yesterday a DHL courier picked up the phone and this morning the phone arrived at one of the ASUS service centres in the Czech Republic.

Now I am waiting for an update, hope it won’t be long.

View post

Mine was taken on Thursday and should arrive at their lab today
In my luck that the State of Israel has their repairs only because of the holidays that now can take a little longer

[Farzad0]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/230653#Comment_230653

This is where it usually takes a very long time.

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Oh… Its arrived but they still haven’t updated anything, no estimated completion date or receive date

[Nadzi]

Farzad0

https://zentalk.asus.com/en/discussion/comment/230734#Comment_230734

Oh… Its arrived but they still haven’t updated anything, no estimated completion date or receive date

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If by chance there is a problem with communication or something else, I can help you. I'm from Slovakia-Czech Republic, so I can call or find out the status.

[Farzad0]

Nadzi

https://zentalk.asus.com/en/discussion/comment/230908#Comment_230908

If by chance there is a problem with communication or something else, I can help you. I'm from Slovakia-Czech Republic, so I can call or find out the status.

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Yeah there is, the parcel arrived days ago but nothing in the repair has updated for me. Can you call for me? Is there any details you need?