Hello,so i have Asus ROG Phone 6 (16GB/512GB version) for half a year now and i have a weird issue recently.
The phone will sometimes freeze when i using the camera app/or doing anything with the camera like scanning QR codes, it'll crash and stuck in a boot loop for a while but it eventually boot back in the system.I clear the cache as someone here in the forum told me but it stills persist.Appearantly they didn't EVEN BOTHER to fix this in the new Android 13 patch.
Anyone here got the same problem as mine ? All of us with this bug should gather around and tell Asus all about it.I'm pissed.This probably going to be my last Asus product,ever.This is definitely not about the hardware, it's more about the apps/software.And please don't pull that "send it to repair center" shtick to me,i don't even think they know this bug/and it's time consuming/not solves anything at all.
Dont waste time with this clown. Its the second thread he opens with this issue. The first was in november. Almost 4 months with a ASUS Brick 6 expecting for a software Patch. In the other thread, other people told him the same. Mainboard has to be replaced. I think he just likes to.press the air triggers with his but
Stfu dumb**bleep**. Its a hardware issue reported in many foruns. ASUS confirmed this to many people. Go **bleep** yourself in the ass with your thousand dollar brick.
Other people with this issue, RMA, mainboard has to be replaced. No factory reset and no fw Will solve the issue.
So someone had suggested wiping camera data and cache and restart the device! I've done this about 3-4 days ago and I have not been able to replicate the problem!! Maybe I am lucky, because I didn't even have to Factory reset!
Other plz do let us know if
1)wiping cache/data of camera app works
2) if a full factory reset works.
I feel if both don't work then maybe RMA is the only option as of now!!
hi! ive been having this issue for months now, is there a page where i can see list of possible asus center i can send the phone to?
what are the required documents and how much?
i bought the phone back in October 2022, and had to travel back to where i work overseas after a month then it broke. i tried the reset cache/data of camera app and do several factory reset and didnt fixed it.
Sadly no asus center here (carribean)
hope someone can help me. thanks!