Please tell us some basic information before asking for help:
Model Name: Rog phone 6
Firmware Version: latest version
Rooted or not: Not rooted
Frequency of Occurrence: after 3rd day of usage
APP Name & APP Version (If your issue relates to the app): not related to app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My Battery backup on Rog phone 6 is only 10hrs even after a factory reset. I reached out to service center, they had the phone for a week and tested and said battery is all good. But when I went there and checked, battery was draining crazy fast (5% under 25mins). I reported to them but they said thats pretty normal and returned the phone.
I have screenshots of proof that shows battery draining fast over time of just using Instagram for 2 mins.
And I also have a screenshot took by service person (Authentic ASUS Service Center) . That screenshot shows on 1hr of Instagram usage on 100% full charge, the battery drained to 91% and battery backup was showing 9hrs.
And they said it's normal. I need a replacement ASAP.
Note: screenshots of home screen is where you can notice battery drain over time on exploring settings and 2mins of Instagram usage. I got the phone from service center with 60% of charge..
And also there was no sim insterted and it was fully used over Wifi
Model Name: Rog phone 6
Firmware Version: latest version
Rooted or not: Not rooted
Frequency of Occurrence: after 3rd day of usage
APP Name & APP Version (If your issue relates to the app): not related to app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My Battery backup on Rog phone 6 is only 10hrs even after a factory reset. I reached out to service center, they had the phone for a week and tested and said battery is all good. But when I went there and checked, battery was draining crazy fast (5% under 25mins). I reported to them but they said thats pretty normal and returned the phone.
I have screenshots of proof that shows battery draining fast over time of just using Instagram for 2 mins.
And I also have a screenshot took by service person (Authentic ASUS Service Center) . That screenshot shows on 1hr of Instagram usage on 100% full charge, the battery drained to 91% and battery backup was showing 9hrs.
And they said it's normal. I need a replacement ASAP.
Note: screenshots of home screen is where you can notice battery drain over time on exploring settings and 2mins of Instagram usage. I got the phone from service center with 60% of charge..
And also there was no sim insterted and it was fully used over Wifi
ChristophurCan you install GSAM BATTERY MONITOR from play store, then activate USB debugging from developer options, then plug your phone into a pc or laptop & give battery stats and permissions for the GSAM BATTERY MONITOR app. The gsam app will show you what ADB command to type in. Once you've given the ADB command, charge your phone to 100, and leave on charge for 15mins after it's hit 100%. Then, use your phone like normal. Make sure you let GSAM battery monitor run in the background. Don't close it, let it stay opened in the app drawer. When your battery hits 90% go into GSAM battery monitor and see what's draining your battery. Send a screenshot on here of your GSAM battery monitor graph/chart.When I first unboxed the phone I immediately update to latest firmware and transferred all apps and account over. The first 3 days of use the battery was fantastic.. solid 25+hrs of charge for regular use. No battery drain was noticed. One evening I put the phone on charge and left it for almost two hours 1hr 50mins plugged in (But ig that shouldn't be a problem) even I was using ASUS adaptor shipped with the box. I started noticing battery drain after that.
I reached to ASUS and they suggested the below:
"This email is regarding your concern related to battery.
Our team has reverted and informed that to do the below activity. This activity updates the battery charging & discharging cycle & gives you a proper backup.
> To recalibrate the battery, charge your phone to 100% without interruption then discharge it normally till 0%(phone gets switched off).
> Charge it to 100% in switched-off condition and keep it in that state for a little more time.
> Now switch on your phone in charged condition and unplug when the ASUS logo appears. Keep the phone unused for 5 mins.
> You will get far better battery life as the battery stats.bin file will be updated."
I followed this exactly and now the battery backup estimate is ridiculously wrong.
On 100% it showed 4days and 18hrs
On regular use battery drained same way 5% for 25mins of use. - the estimate showed 4days 5hrs (approx)
And when the battery was about 10% the estimate showed 22hrs (approx)
By 1% it was still showing 6hrs (approx)
But I felt like battery backup was less than 9hrs.
Not sure what went wrong there 😞
Just took a screenshot now and attached.
View post
I'm on the .197 update, which is 2 firmwares before the latest firmware. I'm getting solid battery life. I get 16 hours SOT with 2 days or slightly over 2 days off charge on 60hz. As I'm typing this, I decided to see what auto refresh rate would be like. I'm currently on 10hours 40mins screen on time with 1 day 9 hours off charge with 29% remaining. Auto refresh rate does take a toll in battery life but still terrific battery life. I expect to end with 13 or 14 hours SOT with auto refresh rate.
The reason I downgraded my firmware is because the latest firmware ruined my speakers. How are your speakers performing on the latest .220 update btw?
