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Asus ROG 6 Camera issues

evildante63
Star II
Please tell us some basic information before asking for help:
Model Name: Asus ROG 6
Firmware Version: Android 12
Rooted or not: Not rooted
Frequency of Occurrence: Always after update update 32.2810.2208.163
APP Name & APP Version (If your issue relates to the app): Camera app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I wanted to record something and all of a sudden the camera start to behave abnormally with a lot of ticking sounds...
This happened after the update, I have uploaded a short screen capture of this behavior, hoping anyone can help or at least Asus would patch this problem...
youtu .be/VpL7vi9wQRs
Please help, the phone is less than a month old...
87 REPLIES 87

Hobo
Star II
Im off to the service centre tomorrow as my camera and fingerprint scanner had the same issue. Really wishign i had stayed with Samsung now.....
Worry about what else it is doing inside the phone even if they replace the Mobo.

earlchin04
Star I
Ever since the latest update my Rog 6 has been having camera and finger print scanning problems... Pls fix this. This phone cost me a dime to have shit service.

Ronxkatsuki
Star I
Ezwa

i have the exact same problem.

what more is that i migrated to a country that dont have any ASUS service center so i dont really now how i will go forward about this


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I have the same issues... 9th December... I am also lose confidence with this rog 6..

havasi86
Star II
Recieved the phone today. The report said they changed a circuit board, I assume the motherboard. Sadly, when I started the phone up the camera immediately froze if I select 4k, and 8k didn't even show up in the camera app at all anymore. Back to the service center it goes...

FunBike31
Community Legend I
havasi86

Recieved the phone today. The report said they changed a circuit board, I assume the motherboard. Sadly, when I started the phone up the camera immediately froze if I select 4k, and 8k didn't even show up in the camera app at all anymore. Back to the service center it goes...


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Pitiful, service centers are no better than hardware