Wifi & Wifi-Hotspot Not Working

[freakingrocky]

Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
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So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.

[ritesh186]

Nilesh9797

Hi guys,

They are refunding me for my device. I have submitted my device for repair 16 days ago. Now, I have received mail that refund request initiated and ask me submit remaining accessories to service center.

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Did you get your refund?

[Alghareeb]

vishnu.a.005

https://zentalk.asus.com/en/discussion/comment/193661#Comment_193661

Probably it will lost again. Initially, I got the wifi signals back on my phone without doing anything and felt very happy. But after few days, it lost for ever. Finally decided to bring it to the service center. Yesterday, after 30 days of waiting, I got back the device after a mother board replacement. Everything working fine for now. Gladly the 8 GB RAM now replaced with a 12 GB RAM! Honestly says, I'm so curios how the things going on then. Hope this guy makes no more troubles for me again 🙂

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Unfortunately... You are right, i just lost it 😞 but we don't have service center here 😭 so i will wait till it fixes it self ir update

[saitejavadlapat]

saitejavadlapatla

My wifi and hotspot stopped working since Oct 31. The issue just came up randomly. My software update was weeks ago and the version is 18.0840.2109.176. I strongly feel it is not a software issue.

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My phone was in service centre for 6 days. They replaced the motherboard and I received it today. It is working fine for now.

[prafulzade77]

Hotspot not work after rog 2 beta update

[ronald1985]

prafulzade77

Hotspot not work after rog 2 beta update

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You're in the wrong forum as this is for ROG 5.
There is a beta forum for ROG 2, please report there. As you are not an official beta user, you will need to wait for stable.