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Wifi & Wifi-Hotspot Not Working

freakingrocky
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Rog Phone 5
Firmware Version: Android 11 (18.0840.2106.86)
Rooted or not: Not Rooted
Frequency of Occurrence: All the time
========================================
So my wifi & wifi-hotspot suddenly stopped working. They won't turn on at all (the hotspot says Error when I try turning it on from this screen). I tried booting into safe mode (doesn't work there also). Tried restarting it several times. Not sure what to do anymore. I don't wanna lose data so if you know how to fix this, Let me know.
screenshot-20210725-205943713.jpg

515 REPLIES 515

praveen5142
Star II
venkatrockstar7090

when did you confirm your refund on which date and on which date they transferred the amount? Today i also accepted the refund amount how many days they may take for a refund


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I confirmed for refund initiation on 18th Oct and got it today...they said refund normally process within 7 days. I purchased my ex-phone (rog) on May 1st week and gave it to Chandigarh service center.

praveen5142
Star II
I purchased my phone on May 1st week...gave it when it was dead to Chandigarh service center on 13th Sept .... confirmed for refund initiation on 18th Oct and got refund today (23 Oct 2021).They told me refund usually take 6-7 days.

praveen5142
Star II
screenshot-2021-10-23-21-33-24-08-e307a3f9df9f380ebaf106e1dc980bb6.jpg
Also guys try doing every conversation through mail only....even ask them for sending confirmation mail for every step.

Ceo feedback link:
https://indiacsc.asus.com/CEO_FeedbackForm.aspx

nikhil_kaimal
Star III
praveen5142

screenshot-2021-10-23-21-33-24-08-e307a3f9df9f380ebaf106e1dc980bb6.jpg

Also guys try doing every conversation through mail only....even ask them for sending confirmation mail for every step.

Ceo feedback link:

https://indiacsc.asus.com/CEO_FeedbackForm.aspx


View post
Did you ask for refund through mail also ?

praveen5142
Star II
nikhil_kaimal

https://zentalk.asus.com/en/discussion/comment/191420#Comment_191420

Did you ask for refund through mail also ?


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No I did conversation through call only after that copied everything as discussed in mail replies...I think discussion through call is also sufficient ...mail is for safer side.