Hello, lhemanth11. Could you check whether your model name, such as ZS676KS or ZS673KS, and firmware version have been updated to the most recent versions? It is recommended that you refer to the link below and try to follow the troubleshooting steps to see if the problem can be fixed first. [Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? | Official Support | ASUS Globa...Meanwhile, kindly check your PM inbox and share the requested information for further assistance. Thank you.