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Wifi suddenly not working

Star I

Model Name:Rog phone 5

Firmware Version:18.0840.2103.26

Rooted or not: no

Frequency of Occurrence:always

APP Name & APP Version (If your issue relates to the app):none


I have a tencent version of rog 5 when it was automatically updated last night suddenly the wifi cannot be turned on and my phone is getting hot. I tried to restart many times and reset still the same problem occurs. Now around two times it happened that my phone suddenly hangs and then restarted after my wifi works. Within a few minutes of using it. It hangs again then wifi not works again. Im sure that the firmware update has problem in it. Any suggestions how to update properly I tried to update from android 11 to latest official android 13 but system giving me error? Please I need help and guidance. Thanks




According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.