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Wifi not working, Hotspot showing error

bajaj_tigers
Star II

My Asus RoG 5s suddenly is throwing error while turning hotspot and wifi is also not turning on .

Now they will ask to visit service center for this.

Why should we as a consumer waste time due to your lack of quality? 

 

Kindly arrange a pickup and drop along with temporary phone, we have paid around 50k bucks for this, this is what they call a flagship phone?

#Rog phone 5s

 

4 REPLIES 4

Aureliannn_ASUS
Moderator
Moderator

Hi @bajaj_tigers 

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

bayoki
Star I

hi bro, i'mso sorry te tell you that therre noway to resolve this problem except to do a reballing cpu. trust me i've trying all ways possibles before opening my rog .. i didn't like to do this reball but i was the only way ☹️

 

Hi @bayoki ,

May I ask have you encounter WiFi and hotspot error?

Have you try to troubleshoot your Wi-Fi problem first?

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

ZenBot
Community Manager
Community Manager
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