wifi not turning on and sometime phone turn off
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2021 05:58 PM
Please tell us some basic information before asking for help:
Model Name: Rog Phone 5
Firmware Version: ww_18.0840.2109.188
Rooted or not: not rooted
Frequency of Occurrence: everyday in this week
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
my phone cannot turn on the wifi in these few days until now, sometime can turn on, and also sometime my phone turn off by itself
Model Name: Rog Phone 5
Firmware Version: ww_18.0840.2109.188
Rooted or not: not rooted
Frequency of Occurrence: everyday in this week
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
my phone cannot turn on the wifi in these few days until now, sometime can turn on, and also sometime my phone turn off by itself
3 REPLIES 3
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-26-2021 02:48 AM
Hi @doridori
I'm sorry to hear that. For now, we recommend you to please visit your nearest ASUS service center.
I will send you a PM to request you your RMA number and if you have any issues during service or any comments confirm via PM as well.
Thanks.
I'm sorry to hear that. For now, we recommend you to please visit your nearest ASUS service center.
I will send you a PM to request you your RMA number and if you have any issues during service or any comments confirm via PM as well.
Thanks.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-26-2021 11:35 AM
I too have the same issue since today after updation.
not able to switch wifi on. please suggest an alternative
not able to switch wifi on. please suggest an alternative
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-26-2021 06:26 PM
Irene2_ASUSReplacing the mother board as you suggest does not help. Issue will occur againHi @doridori
I'm sorry to hear that. For now, we recommend you to please visit your nearest ASUS service center.
I will send you a PM to request you your RMA number and if you have any issues during service or any comments confirm via PM as well.
Thanks.
View post