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WIFI/Hotspot/Mobile Data stopped working recently

Modcom
Star I

Hi,

My WIFI/Hotspot/Mobile Data stopped working recently, please help me fix the issue ASAP it is harming my work.
Get me the instant support.

I have an ROG 5S

 

 

9 REPLIES 9

My ROG 5 ultimate also cannot even turning on Wifi or Hotspot after updating to android 13. Please give solution or patch immediately, thanks

@ShinXOrc 
Based on your situation description, it is recommended to contact the service center at your location to send your phone for repair. Once you have submitted it for repair, please provide me with your RMA NO, and I will ask the local service team to assist you with your case.  I have sent you a message, you can provide your contact information and RMA No through the message. Sorry for any inconvenience it may be caused.

Aureliannn_ASUS
Moderator
Moderator

Hi @Modcom ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

keren_ASUS
Moderator
Moderator

Hello, 

 

Based on what you're telling us, this seems like an issue that can be resolved through the service center. We apologize for any inconvenience caused. 

 

https://www.asus.com/in/support/CallUs

https://livechat.asus.com/chat/#/?country=IN

https://api.whatsapp.com/send?phone=916366434773&text=Hi

 

 

ZenBot
Community Manager
Community Manager
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