Wifi and Wifi Hotspot not turning on.

[jatinmuppiri17]

Phone suddenly shut down and after re starting wifi and hotspot stopped working(not turning on). Please provide some solution. Many users have faced this issue and i think it's a hardware issue that is being triggered by a software update. I'm sceptical about replacing my motherboard as it will change the IMEI of the device and may pose to be a problem later.

[KhanStan]

same problem i faced. I had to replace the motherboard then only the problem resolved.

[jatinmuppiri17]

See the thing is I've read a lot of comments from a number of users saying after changing motherboard they've faced other issues like fingerprint sensor not working fine or graphics degradation, so I would prefer not to change motherboard. And also for resale I'll have a huge problem because of two IMEI numbers.

[ghyzriellgalez0]

KhanStan

same problem i faced. I had to replace the motherboard then only the problem resolved.

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My got replaced and after almost 2 months. Same issue happened again. Better sell thebphone once got fixed

[jatinmuppiri17]

ghyzriellgalez06

https://zentalk.asus.com/en/discussion/comment/195627#Comment_195627

My got replaced and after almost 2 months. Same issue happened again. Better sell thebphone once got fixed

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Hey can I get your contact details? I have taken this issue to the higher authorities and i may need your help in proving our point and making sure no one is cheated.