WiFi and hotspot

[raakayshp27]

My Rog 5s wifi and hotspot is not working and it's not opening. How I can resolve my this issue.

[Aureliannn_ASUS]

Hi @raakayshp27 

according to your problem, may I ask whether you can open your phone?

You can try the following steps first

[Zenfone/Pad] Troubleshooting - Phone can not boot up | Official Support | ASUS Global

Then please refer to the following FAQ to try to troubleshoot your Wi-Fi problem.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

[Akaz]

I also having same problem

[Aureliannn_ASUS]

Hi @Akaz 

according to your problem, may I ask whether you can open your phone?

You can try the following steps first

[Zenfone/Pad] Troubleshooting - Phone can not boot up | Official Support | ASUS Global

Then please refer to the following FAQ to try to troubleshoot your Wi-Fi problem.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

[ZenBot]

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