Wifi and hotspot stopped working on my Rog 5 phone help!!!!

[SujitMaximum]

Please tell us some basic information before asking for help:
Model Name:Rog 5
Firmware Version:
Rooted or not:Not
Frequency of Occurrence:Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[SujitMaximum]

ARP_ASUS

Hi SujitMaximum,

Can you share a video and let us know if you are on the latest .86 software version.

Go to setting => System => About => Software information.

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Hi this is the software version on my phone

[Lord_Messi]

SujitMaximum

What do you mean?? By CN version

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I mean tencent version
Many people got that problem too after last update
Try to downgrade your firmware

[SujitMaximum]

Boss_ROG

https://zentalk.asus.com/en/discussion/comment/179157#Comment_179157

I mean tencent version

Many people got that problem too after last update

Try to downgrade your firmware

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Nope i got a normal version..how to downgrade? Format ? any other option

[Lord_Messi]

SujitMaximum

https://zentalk.asus.com/en/discussion/comment/179836#Comment_179836

Nope i got a normal version..how to downgrade? Format ? any other option

View post

You can download firmware from ASUS web and flash it
Maybe there're some bugs when you upgrade your firmware

[SujitMaximum]

Boss_ROG

https://zentalk.asus.com/en/discussion/comment/179876#Comment_179876

You can download firmware from ASUS web and flash it

Maybe there're some bugs when you upgrade your firmware

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If i do that it will remove my warranty..maybe ill stick to formatting