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Wifi and hotspot stop working/unable, please solve

Bebvrn
Star II

Model Name: Asus ROG 5 8/128
Firmware Version: 18.0840.2109.176
Rooted or not: not
Frequency of Occurrence: once and cant event connect again
APP Name & APP Version (If your issue relates to the app):-
Before wifi and hotspot not working, handphone shutdown suddenly


3 REPLIES 3

Bebvrn
Star II
@CH_ASUS @ARP_ASUS @Falcon_ASUS @Gustav_ASUS @Christine_ASUS any response pls?
factory reset failed, my service center cant help fixing and what should i do??

Gustav_ASUS
Community Legend III
@Bebvrn I'm sorry to hear that. Please contact a local ASUS service center at your earliest convenience as your device likely needs to be repaired. I'll send you a PM here on Zentalk as well with some follow-up questions about your device. Check your inbox.

Bebvrn
Star II
@Gustav_ASUS bro i alrd do that, asus center here cant fix that problem cause no part about it