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Unable to turn on Wifi and Hotspot

Star I

My ROG Phone 5s suddenly rebooted and after this, the Wifi is not getting turned on. It was working just fine before the reboot. The Wifi toggle bar gets greyed out and doesn't show any available connections.

Have installed all the latest updates and have also already tried rebooting the phone many times. Nothing seems to work.



Hi @Kunal09,

 according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

Hi [GlideX] Problèmes courants liés au service d'abonnement GlideX I faced the same issue, took mine to the official service center and got it by repaired at the cost of INR 6500. It barely worked for a week and now the phone doesn't charge or turn on, it is dead. I am now looking for a replacement, but rest assured it will never be ASUS again in my lifetime. Look at the number of users facing this issue on your forum and I hope ASUS has three decency too atleast acknowledge and provide a meaningful resolution. 

Hi @aravindht ,

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

The link you provided only redirects me to asus website