Rog Software Bug

[Sibi]

Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: 18.0840.2104.49
Rooted or not: Non rooted
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Adcanced settings-Gestures
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hi,
Inside settings-advanced settings under gestures tab even after turning on "double tap volume button to open camera" it is not opening the camera

[Sibi]

quangchuot1509

https://zentalk.asus.com/en/discussion/comment/171231#Comment_171231

quite strange! I can do that with my phone, here is my screen record.

https://us.v-cdn.net/6031231/uploads/KMV3DINON1OB/2021-06-12-12-28-06.mp4

View post

Strange I can't do that

[ARP_ASUS]

Hi Sibi,
Try this:
Enable the option
Lock the phone
While the screen is locked and black out double tap volume up button twice in quick succession
If even this doesn't work clear cache and data of UI
Try under safe mode

[Satnam]

ARP_ASUS

Hi Sibi,

Try this:

1. Enable the option
2. Lock the phone
3. While the screen is locked and black out double tap volume up button twice in quick succession
4. If even this doesn't work clear cache and data of UI
5. Try under safe mode

View post

Hay ARP_ASUS can you please help me regarding Asus Max Pro M1 Android 10 Update. I'm just asking that when your relevant team release Android 10 stable update because we are eagerly waiting from 5 to 7 months.
please do something and say to your relevant team that release Android 10 stable update on Asus Max Pro M1 device as soon as possible.

[Sibi]

ARP_ASUS

Hi Sibi,

Try this:

1. Enable the option
2. Lock the phone
3. While the screen is locked and black out double tap volume up button twice in quick succession
4. If even this doesn't work clear cache and data of UI
5. Try under safe mode

View post

Hi @ARP_ASUS tried the steps you said.... it works when the screen is off but not when the screen is on in both normal and safe mode. Cleared cache of system ui as well still same. Works only when screen is off