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ROG Phone 5 Wifi and Hotspot Stopped Working

Cudoz
Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone 5
Firmware Version: 18.0840.2109.176
Rooted or not: No
Frequency of Occurrence: Always. Suddenly Stopped Working
APP Name & APP Version (If your issue relates to the app): Not Related to App
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Ruddenly wifi stopped working and Hotspot shows error.
Restarted
Reset Netowork Settings
Prayed 🥲
Did not do factory reset as I have seen enough people saying it does nothing.

15 REPLIES 15

pourush_kalia
Star III
Cudoz

https://zentalk.asus.com/en/discussion/comment/188758#Comment_188758

True That. I have used OnePlus X, OnePlus 5, OnePlus 6T and OnePlus 7. Never faced any issues with the phones. Not even once visited service centers.

Got into E-sports in Call Of Duty Mobile and wanted a phone with better display refresh rate (90/120 Hz). Was confused between ROG 5 and OnePlus 9 Pro. Should have bought the 9 Pro.


View post
Rog 5 is shit just see the discussions on zentalk

Cudoz
Star II
Yes. It's not just the problem with ROG 5. It is the problem with ASUS India Department. Just got off the phone with ASUS Service Center. They said the Motherboard is not even available in India Main Warehouse/HUB.
They need to order the motherboard from Taiwan it seems. It will take a month to arrive.
You pay 50000 for a phone. Then go round and round on waiting on service. A big company such as ASUS can't even keep their spare parts stocked. What a shame !!!

Cudoz
Star II
Got the phone after almost a month. Wifi and hotspot are working fine now. They replaced the mother board.
All data have been erased.
Now there's a new issue. The air triggers are not working now. Well Done Asus. Good Job.

Indr
Rising Star II
Cudoz

Got the phone after almost a month. Wifi and hotspot are working fine now. They replaced the mother board.

All data have been erased.

Now there's a new issue. The air triggers are not working now. Well Done Asus. Good Job.


View post
Air Triggers Not working in which way? In general or in game?

Cudoz
Star II
Indr@@@@@123

https://zentalk.asus.com/en/discussion/comment/193669#Comment_193669

Air Triggers Not working in which way? In general or in game?


View post
In game, in general both. I tried doing a hard reset again. And while setting it up it asks to set those up. But they would not detect.
In game I tried too but it won't work.