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ROG Phone 5 Ultimate CPU Downclock (Limited CPU Performance)

MinerQuarry
Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone 5 Ultimate
Firmware Version: 18.0840.2112.210
Rooted or not: Not Rooted
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app): PUBG Mobile, PUBG New State, Genshin Impact, Minecraft
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My Asus ROG Phone 5 Ultimate Got The Wifi, Hotspot, And Bluetooth Not Turning On Problem And Got It's Motherboard Replaced. But After The Motherboard Got Replaced, It's CPU Got Limited Even When Playing With X Mode/X Mode+. The CPU Stays At 1.08 GHZ Constantly While Gaming. Especially In Genshin Impact I Can't Get 60fps Even For A Second. Before Getting My Motherboard Replaced My Phone Works Fine And Can Achieve Constant 60fps In Genshin. Is There Any Solutions Or Do I Need To Go To The Service Center Again? Thank You.
15 REPLIES 15

hp9976802431
Rising Star II
MinerQuarry

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5 Ultimate
  2. Firmware Version: 18.0840.2112.210
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app): PUBG Mobile, PUBG New State, Genshin Impact, Minecraft

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

My Asus ROG Phone 5 Ultimate Got The Wifi, Hotspot, And Bluetooth Not Turning On Problem And Got It's Motherboard Replaced. But After The Motherboard Got Replaced, It's CPU Got Limited Even When Playing With X Mode/X Mode+. The CPU Stays At 1.08 GHZ Constantly While Gaming. Especially In Genshin Impact I Can't Get 60fps Even For A Second. Before Getting My Motherboard Replaced My Phone Works Fine And Can Achieve Constant 60fps In Genshin. Is There Any Solutions Or Do I Need To Go To The Service Center Again? Thank You.


ROG Phone 5 Ultimate CPU Downclock (Limited CPU Performance)
Same Problem here Brother.I faced every time frame drops in games, 90fps game play like 60fps only .Mod,Dev's can't reply for solution.But They Are Advertising Rog5 In Powerful Gaming Phone bla bla bla Etc. stuttering issues in game play.They are many people worries. If Some one Who make this software update ,get this message pls make the solution over come from this problem

Sarkiri
Rising Star II
I am having the same problem with my ROG Phone 5 12GB RAM/256GB variant. I had to replace the motherboard because of the Wi-Fi issue.
I got my phone from the service center yesterday with .200 firmware but it downloaded the .210 firmware automatically so I had to update it and I did not get to test the .200 update.
I was playing Genshin Impact earlier today and I was getting worse performance than before, the fps dropping as low as 26 FPS during fights and the phone also doesn't seem to feel as smooth as before so I tried checking the clock speeds while playing the game and noticed that my CPU clock Speed would not go above 1.42 to 1.79Ghz even with X-Mode and X-Mode+ with the cooler attached when before my motherboard got replaced I use to get 2.84Ghz to 2.32Ghz.
This phone is becoming worse and worse and makes me wonder how they are getting the best smartphone awards that they keep posting on social media.

hp9976802431
Rising Star II
Sarkiri

I am having the same problem with my ROG Phone 5 12GB RAM/256GB variant. I had to replace the motherboard because of the Wi-Fi issue.

I got my phone from the service center yesterday with .200 firmware but it downloaded the .210 firmware automatically so I had to update it and I did not get to test the .200 update.

I was playing Genshin Impact earlier today and I was getting worse performance than before, the fps dropping as low as 26 FPS during fights and the phone also doesn't seem to feel as smooth as before so I tried checking the clock speeds while playing the game and noticed that my CPU clock Speed would not go above 1.42 to 1.79Ghz even with X-Mode and X-Mode+ with the cooler attached when before my motherboard got replaced I use to get 2.84Ghz to 2.32Ghz.

This phone is becoming worse and worse and makes me wonder how they are getting the best smartphone awards that they keep posting on social media.


View post
If first rog5 processer is Arm Armv8 Showing.after Replacement motherboard is show the processor name Arm Venus .Cpu worst thorttling even level 2 mode or x mode 1.42ghz only.what they are doing Asus Rog team?if example 12gb ram of Rog 5 users killed By 2gb ram of device users in game play.But they are promoting bulit for gaming .If u see this Devs,Mod Take action do anything for this problem.
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Sarkiri
Rising Star II
@ARP_ASUS Can we please get an update regarding the CPU downclocking issue? I am only getting half the performance of the advertised 2.84Ghz CPU now, clocking between 1.42Ghz and 1.79Ghz when previously my CPU clocks between 2.84Ghz and 2.34Ghz while gaming.
I was not able to test the .200 firmware version that came with the phone after replacing the motherboard as it downloaded the latest .210 firmware after connecting it to the internet but I read on other groups that the downclocking issue started with the latest .210 update.
This is a serious issue and should be put on priority to fix it.
You are advertising this phone as a gaming phone to rule all the other phones and yet here we are performing worse than the older snapdragon processors.
I hope the CPU downclocking is not intentional.
I am regretting it more and more buying this trash phone.

UPDATE: So I have done more tests today and the CPU downclocking is worse than I thought.
The CPU clock now gets locked at 1.42Ghz above 42C and jumps between 1.08Ghz and 1.42Ghz and never going above 1.42Ghz reducing the performance by half and my fps going as low as 25 FPS Which is performing worse than phones released in 2015 and 2016. This phone has become a joke.