ROG Phone 5 suddenly turned off and unable to turn on.

[Brainy_Clown]

Please tell us some basic information before asking for help:
Model Name: Rog Phone 5
Firmware Version:
Rooted or not: Not Rooted
Frequency of Occurrence: Nearly every 3 days
APP Name & APP Version (If your issue relates to the app): I think is is related to phone software/hardware itself
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I'm facing a problem with my rog phone 5, suddenly it turns off by itself and unable to turn on. I bought it 6 months ago and maintained carefully ever since. I tried switching on using different key combinations, charging the mobile and trying nothing seems to be working. I think I'm having a mini heart attack. 2 days ago I visited service center to have my phone checked up, but they are unable to find why it is happening, and said mobile was fine but here I am facing the same issue again. I hope someone can help me with this issue.

[jeevankumar]

Yes undoubtedly!!!

**crying in the corner**

[Brainy_Clown]

I went and submitted my ROG phone 5 in ASUS service center today i.e., 03/01/2022. They suggested to leave the mobile under inspection for 2 days to trace out the problem. So I guess we should do a lot of waiting around before my 5month warranty period completes.

[ARP_ASUS]

Hi Brainy Clown,
Apology for the experience. If you face any issues with service please share the RMA no in personal inbox with the thread link.

[Brainy_Clown]

I went to service center yesterday, they mentioned that motherboard is faulty and e should replace. They mentioned that my mobile will be handed over to me on Tuesday it seems. Fingers crossed and hope it ill be over soon.

[ZuuGAKz]

Same problem as me I just sent the device to a service center on the 4th of this month. They said it took about 2 weeks. 😥