Please tell us some basic information before asking for help:
Model Name: ROG Phone 5
Firmware Version: I don't know how to check
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): not app related
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
My phone fell and it doesn't have any scratches or any exterior damages, the problem is the phone lock, vibration of the phone and the air triggers suddenly stopped working. I tried restarting the phone multiple times but nothing happened.
