Please tell us some basic information before asking for help:
Model Name: ROG phone 5 without s
Firmware Version: WW_31.0810.1226.139
Rooted or not: not
Frequency of Occurrence: constantly
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
ROG phone 5 without s
Warranty expired
Issue:
1) motion control can't follow all of the instructed motions anymore. I turned on this feature when first purchase 1 year go, Im find out this issue when today trying this feature again.
2) compass spinning.
My workaround:
1) factory reset is useless.
2) gyroscope testing like the pic below, it says my gyroscope error but when I try the gyroscope in CODM game the gyroscope is working properly.
3) after that I test the compass like in the pic below, the result is normal. But the compass in Google maps and dedicated compass apps from Google play store are spinning forever.
4) the compass sensors test result from the dedicated compass app from Google play store is high accuracy and well calibrated.
And the more advanced compass sensors check resulting some sensors accuracy are high while some sensors accuracy are missing (include "motion_detect" from Qualcomm in 2nd pic in below).
Please ASUS technicians try to solve this.
Warranty expired.
If I bring my phone to ASUS service center in Indonesia, 99.99% they will tell me to replace its main board meaning I have to pay its main board same as brand new product price.
Model Name: ROG phone 5 without s
Firmware Version: WW_31.0810.1226.139
Rooted or not: not
Frequency of Occurrence: constantly
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
ROG phone 5 without s
Warranty expired
Issue:
1) motion control can't follow all of the instructed motions anymore. I turned on this feature when first purchase 1 year go, Im find out this issue when today trying this feature again.
2) compass spinning.
My workaround:
1) factory reset is useless.
2) gyroscope testing like the pic below, it says my gyroscope error but when I try the gyroscope in CODM game the gyroscope is working properly.
3) after that I test the compass like in the pic below, the result is normal. But the compass in Google maps and dedicated compass apps from Google play store are spinning forever.
4) the compass sensors test result from the dedicated compass app from Google play store is high accuracy and well calibrated.
And the more advanced compass sensors check resulting some sensors accuracy are high while some sensors accuracy are missing (include "motion_detect" from Qualcomm in 2nd pic in below).
Please ASUS technicians try to solve this.
Warranty expired.
If I bring my phone to ASUS service center in Indonesia, 99.99% they will tell me to replace its main board meaning I have to pay its main board same as brand new product price.
