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Aero Active Cooler 5 stopped working after update

Rising Star I
Please tell us some basic information before asking for help:

Model Name: ASUS ROG Phone 5S Pro

Firmware Version: 31.0810.1226.84

Rooted or not: Not

Frequency of Occurrence: All the time after updating

APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Fan stopped working after updating to latest firmware. The Lighting works but the fan is not spinning. I have tried resetting the device and detaching/reattaching the Aero Active Cooler 5 but still it is not working. I have set it on the highest setting already.


Community Legend III
What happens if you disable the "Disable fan when microphone is active" ?

Rising Star II
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