Please tell us some basic information before asking for help: Model Name:ASUS_I005DA Firmware Version: forgot to check Rooted or not: not Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ======================================== My phone was 38% when I charged it and I left it to go shower. after finish I grab my phone and it is so hot and I press the power button to check if my phone is ok but no, no display I guess it automatically turn off if its too hot so it turn it back on the logo shows up and the rog animation shows to then the screen turn off again, no charging status. I also tried to charge in side port, nothing. tried to fast boot by pressing + volume and power it shows start and I press power then it boot up and again same thing rog animation shows and nothing didn't turn on. I try it again but now its not working, just nothing no charging status, cannot boot up, no led indicator, nothing just a dead rog phone, same to my rog 2. pls I need helpsorry for my english.
@sumdud Did all this happen after coming out of the shower when the phone was still hot? My first advice would be to let the phone cool off for a bit and then try again. If the phone gets trapped in a boot loop, hold the power button and volume down button for ~10 seconds to force restart your device. Let me know how it goes.
@Gustav_ASUS As of now my phone is completely dead. I charge it at side port but no LED light, no display, no charging logo, nothing. I cannot perform force restart. maybe I let it charge for 1 hour??????
@Gustav_ASUS And I notice before it was completely dead when i tried to charge the phone it shows charging at 7% and suddenly change to 100% complete then turn off. so i tried to unplug and plug again same thing happens.