Fingerprint sensor doesn't work at all.

[igalb1]

Tried to register all fingers couple of times with screen protector and without. Tried in the dark in light it doesnt work

Please tell us some basic information before asking for help:
Model Name: rog5
Firmware Version: ww 18.0840.2104.49
Rooted or not:not rooted
Frequency of Occurrence:all the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Anders_ASUS]

igalb1

Tried to register all fingers couple of times with screen protector and without. Tried in the dark in light it doesnt work

Please tell us some basic information before asking for help:

1. Model Name: rog5
2. Firmware Version: ww 18.0840.2104.49
3. Rooted or not:not rooted
4. Frequency of Occurrence:all the time
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Fingerprint sensor doesn't work at all.

Then please contact ASUS Service

[ravibojedla]

Fingerprint sensor not at all working 😥😥😥

[blacksattaking1]

Informative article, just what I wanted to find.