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ROG 5s Pro Wifi and hotspot stopped working

P01ntBlank
Star I

Recently my phone updated to Android 13 (33.0210.0210.242). A day later phone restarted randomly and since then Wifi and hotspot have stopped working. Bluetooth is still working fine which is strange. I'm seeing a lot of posts here with the same issue posted recently. And some users have also mentioned the same build number.

Strangely enough on Asus official website, the latest version is 33.0210.0210.200 (can check here), which means that this update responsible for bricking phones was silently removed and now Asus is not taking responsibility for bricking so many expensive phones.

I've been a long time Asus customer and purchased my laptop, phone and various other accessories from them. But this incident has created a distrust and I don't think I'll be a customer anymore if Asus doesn't take responsibility for it.

6 REPLIES 6

Didn't try. I couldn't find an easy guide which isn't outdated. I'll submit it to a service center first and see what they say. If this can't be fixed then I'll try flashing it myself.

ewhitney1
Star II

Software update broke the wifi and any number of other things . Phone is out of support cycle they won't fix it or help with software support. Pretty shady