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Wifi issue

saurabh64
Star I

I am unable to see any available network (WIFI) in my device and unable to on hotspot.

Please fix this bug 

2 REPLIES 2

Falcon_ASUS
Moderator
Moderator

@saurabh64 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

tphenfalcon
Star I

I suggest to back up your phone data while you still can and go to near by service center if the solution provided by Falcon_ASUS is not working.

Some people had these problems before the phone died because of the mainboard problem and causing lost of data. 

But then again, I hope it won't happens to your phone.