05-12-2021 03:51 AM
05-12-2021 07:45 AM
05-12-2021 08:53 AM
05-12-2021 11:32 AM
Anders_ASUSI Like how you completely avoided the volte query. Just admit it, you're lazy and don't really care about customers. You've blatantly lied a out a feature all the way from the Rog 2. Volte is something a company like Asus can't configure, how ridiculousI'm noting to get into a war of text battle so I'm just going reply some parts
My point with who sells the most phones is that there are more users with a voice when something goes wrong. Simply that. And do you spend as much time in any of the other forums as you do here. Most likely not. This is why you get the feeling that we have more bugs but this is not the case. This is why you need to have all devices at hand to make a comparison. If you don't then you're just basing everything on a feeling that isn't scientific in anyway.
You're right that it should not say CPU throttling as it is mostly the GPU working in games/3Dmark tests. What I meant was the SoC but for some reason I always say CPU throttling when I mean SoC throttling.
ROG Phone 5 doesn't throttle because the thermal design is "bad" as you claim. It's because we tell the SoC to throttle at a certain limit. To keep the phone safe and the user safe/comfortable. We could remove/increase this limit and sustain the same 3dmark stability and we do increase this limit if you connect the AeroActive Cooler. Before you say "please increase the limit without the cooler" I can tell you that we won't because we had so many complaints from previous generations that the phone got too hot. We care more about the user experience than to win some performance test that doesn't mean much in the end of the day.
The test you linked to in the other thread uses a black shark fun cooler so the ROG Phone 5 didn't know that it was allowed to increase its thermal limit. The other two phones don't care much about how hot they get but you won't be able to game if you can't hold the phone.
Have a look at this test https://www.youtube.com/watch?v=lgjwAjKBagk&t=728s
Don't mind the BS4 as it doesn't have any cooler attached but look at the Var(FPS) as this is the most important number. What does this tell you?
Sorry about the "display" mix-up 😉 and yes, as you say, all those touch sampling numbers don't mean much as there's no 3rd party to verify them.
Please trust me when I say that the performance in ROG Phone 5 is solid.
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05-12-2021 03:18 PM
DanishbluntI know that's the temp and tbh, I've already asked our engineers about this. Might take a while before I get a reply. Until then, I'm not going to speculate into why as any assumption is most likely wrong.My point with who sells the most phones is that there are more users with a voice when something goes wrong. Simply that. And do you spend as much time in any of the other forums as you do here. Most likely not. This is why you get the feeling that we have more bugs but this is not the case. This is why you need to have all devices at hand to make a comparison. If you don't then you're just basing everything on a feeling that isn't scientific in anyway.
Forums no, telegram group yes. To sum it up:
ASUS + RM6 users are mostly annoyed by bugs and issues. The 3rd party community for the RM6 does seem stronger than the ASUS tho, much more 3rd party people involved in making kernels and such.
Lenovo legion + Black shark, community is mostly quite satisfied, there are some reports for issues here and there but most discussions revolve around boosting performance, settings, game discussions and so on.
You're right that it should not say CPU throttling as it is mostly the GPU working in games/3Dmark tests. What I meant was the SoC but for some reason I always say CPU throttling when I mean SoC throttling.
We are on the same page then.
ROG Phone 5 doesn't throttle because the thermal design is "bad" as you claim. It's because we tell the SoC to throttle at a certain limit. To keep the phone safe and the user safe/comfortable. We could remove/increase this limit and sustain the same 3dmark stability and we do increase this limit if you connect the AeroActive Cooler. Before you say "please increase the limit without the cooler" I can tell you that we won't because we had so many complaints from previous generations that the phone got too hot. We care more about the user experience than to win some performance test that doesn't mean much in the end of the day.
I absolutely do not advocate for higher thermal limits without cooler, that would be absolutely dumb. I already mentioned that in another topic where a guy wanted xmode to boost higher without cooler and I told him its a big nono with the SD888. The device gets without cooler already dangerously hot and extremely uncomfortable to use when using it for 10min+ in a game like genshin impact, making the thermal limits higher is only inviting to tons of RMA cases. However you still do not seem to understand the situation, so I'll make it very clear to you.
Do you notice something? It's throttling despite system temps being as low as 33c. I keep telling you this, the Rog5 will throttle heavily when GPU is being used and causes throttling, wheter its possibly power IC being overloaded and overheating or the SoC being overheated, doesn't matter, in the end this a design flaw in your cooling system. As mentioned before, this isnt a single case, even techutopia tested with his doplhin test and has the same result, system temps were well withing checks, but it started throttling heavily.
I think you start to understand why I complain about your "best cooling solution yet".
The test you linked to in the other thread uses a black shark fun cooler so the ROG Phone 5 didn't know that it was allowed to increase its thermal limit. The other two phones don't care much about how hot they get but you won't be able to game if you can't hold the phone.
I don't know about you, but if your cooling solution works as you advocate, even with lower thermal threshold, a system temp of 33c should not cause throttling.
Don't mind the BS4 as it doesn't have any cooler attached but look at the Var(FPS) as this is the most important number. What does this tell you?
Sorry about the "display" mix-up 😉 and yes, as you say, all those touch sampling numbers don't mean much as there's no 3rd party to verify them.
The Var(FPS) as you mentioned is within margin of error, all phones perform about equal, except the BS4 pro for obvious reasons. If you rerun the test another phone will have slightly better scores than the others and so on. However here is the problem that you do not understand. Golden retriever has a really well ventilated room with low ambient temps and this is where we have the "game breaking" problem. The rog 5 seems to have been tested in a low ambient temperature enviroment.
https://www.youtube.com/watch?v=MF4Md2lSqsA
This video showcases how the Rog5 CAN sustain 3dmark with the xiaomi cooler. Before you mention it, yes I'm aware the moron blocked the airflow painting an absolutely dumb picture here on the Rog5 cooler, but my point is, IF the ambient temps are low, the Rog5 can perform like the other phones, however most of your customers do not have a well ventilated AC room and have much higher ambient temperatures, and this is where the Rog5 performance just tanks and stability becomes a problem.
I'm not saying, up the thermal limits, I'm not saying, make the phone perform better, it's obviously a hardware problem where the cooling cannot cope once the ambient temps reach a certain level. All I'm saying is, take this knowledge with you when you create the Rog6, I'm not a hater that hates on the Rog5 for no reason, I'm a concerned customer that does not want the next rog to be a similair gimmicky phone, but something really substantial. When I see the 2nd display on the back I srsly had to wonder what the designer has smoked, like who puts their phone face down on a surface, it's like asking for scratches on the display.
If you need some inspiration on how to do a proper cooling solution, look no further than the xiaomi black shark 3, it's ridicolous.
When the Rog6 comes out, instead of focusing on gimmicks, focus on what matters, features that people actually care for, like actual buttons for shoulder buttons like the BS 4 has, upgraded camera lenses, maybe something like a transparent phone design which gamers fking love, something like a ridiclously fast IPS display, basicially like the Razer phones had just on steriods, Work on software to utilize your hardware better, for example, in the camera app, make a feature where it uses the main lens as a macro lens like on the oppo find x2, maybe something you see on the lenovo where it has a camera that gets out on the side for streamers, maybe some update GPU driver system like Samsung phones has and the list goes on, you could do so much, yet instead you add a display on the back on the phone......... like....... wat.
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waxy78611What have we lied about? It has hardware support for VoLTE. This is true and not a lie. But just because it has the hardware, doesn't mean that it will work as VoLTE needs software support too. This requires support from the carrier. I don't know the current status for EE but I do know that in general it's a long tedious process to get approval unless we're one of the bigger brands and unfortunately, we're not. Not yet.https://zentalk.asus.com/en/discussion/comment/166625#Comment_166625
I Like how you completely avoided the volte query. Just admit it, you're lazy and don't really care about customers. You've blatantly lied a out a feature all the way from the Rog 2. Volte is something a company like Asus can't configure, how ridiculous
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