ROG 5 THEME ASPHALT 9 PURCHASE ERROR PLS HELP

[AnwarPH]

Please tell us some basic information before asking for help:
Model Name: rog5
Firmware Version:
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to the information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I purchased a theme Asphalt 9 it is already charged to my gcash account and paid but unfortunately I cant download the theme.

Please see attached image.

[AnwarPH]

@KhShen
What's your message?

[Irene2_ASUS]

Hi @AnwarPH @KhShen
We are issuing a fixed for this issue in the next FOTA.

[AnwarPH]

Please update us thank you.
@Irene2_ASUS

[AnwarPH]

Any update on this matter? I have paid the theme but I did not receive/downloaded the them I just bought. Please send me back the amount that I paid.

@Irene2_ASUS