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Rog 5 sim detected but no connection

MartinZentalk
Star I

Tried resetting network(wifi, mobile and bluetooth) and restoring factory setting.. tried removing sim.. tried resetting, turning off phone but still no connection on the sim but sim card sim detected when checking in the sim card setting .

How to fix this issue?

1 ACCEPTED SOLUTION

Accepted Solutions

keren_ASUS
Moderator
Moderator

Hello @MartinZentalk 

 

Unfortunately, based on your description this seems like an issue that can only be resolved through the service center.  Please reach out to them here: 

 

https://www.asus.com/ph/support/CallUs

https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en-PH

View solution in original post

2 REPLIES 2

keren_ASUS
Moderator
Moderator

Hello @MartinZentalk 

 

Unfortunately, based on your description this seems like an issue that can only be resolved through the service center.  Please reach out to them here: 

 

https://www.asus.com/ph/support/CallUs

https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en-PH

ZenBot
Community Manager
Community Manager
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