Until now they did not reply. Even before because this is a tencent version with global rom. I am not receiving manually any updates for the last two years. Hope you can help and guide me.thanks
To update your ROG 5 Tencent version with a global ROM from Android 11, go to Settings, navigate to System updates, and check for updates. Ensure your phone is connected to Wi-Fi, adequately charged, and set to automatically check for updates. If an update is available, follow on-screen prompts for the Over-The-Air update. If not contact customer support for manual update options.
I have tried that multiple times and with no success, even downloaded the manual update but it is not working. Im still on Android 11 and if I remember I havent received any update. If you can help. This is my software version. 18.0840.2103.26
