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PROXIMITY SENSOR ISSUE PLEASE HELP .

BASEL1234
Star I
screenshot-20220107-035419489.jpg
screenshot-20220107-035436389.jpg
Please tell us some basic information before asking for help:
Model Name: ROG 5S
Firmware Version: 18.1220.2112.175 ANDROID 11
Rooted or not: NOT ROOTED
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): PROXIMITY SENSOR NOT WORKING WHEN CALLING AND WHATSAPP AUDIO I UPDATE THE LAST FRIMWARE AND NOT SOLVED THE ISSUE UPDATE COMING WITH NEW ISSUE 😞 😞 THE DOWN SPEAKER NOISY SOUND NOW ??!!
I TRY TO REMOVE SCREEN PROTETOR AND DO THE TEST .12345+ BUT SAME ISSUE NOTHING CHANGE
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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3 REPLIES 3

Irene2_ASUS
Zen Master I
Hi @BASEL1234
Please check your inbox for a PM from me with further instructions.

Moxy
Star II
I have the same problem.... Solution??

Maxwuell
Star I
Same issue for a rog phone 3 strix, help please, thank you