No audio unless i plug in a headphone

[ExodusCODM]

Please tell us some basic information before asking for help:
Model Name: Asus ROG 5
Firmware Version: 18.0840.2112.210
Rooted or not: Not rooted
Frequency of Occurrence: all time
APP Name & APP Version (If your issue relates to the app): NA
I was using the phone normally and plugged the phone in to charge. Suddenly the phone lost all audio (media, ringtone, calls everything). I plugged in the headphone and it is working fine. I've no clue what has happened. I tried restarting and resetting, nothing worked.

[ExodusCODM]

aasifwani5678

I am also onn the same boat.no sound after 167 mb update

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Contact customer service ASAP , no other option is there.

[aasifwani5678]

I have no service center near

[ExodusCODM]

Update : Motherboard changed in service centre and issue is fixed. (Mods please close this discussion)

[rStar]

ExodusCODM

Update : Motherboard changed in service centre and issue is fixed. (Mods please close this discussion)

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Congrats 👏 ... One part time solution for all the problems. Wierd