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My rog 5 cant detect headphones after update

bunpao99
Star I
Please tell us some basic information before asking for help:
Model Name: rog phone 5
Firmware Version: android 12
Rooted or not: not rooted
Frequency of Occurrence: just after update
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My rog cant detect headphones through 3.55 mm jack after update .
It was no problem before update and i also already checked the headphones and its work on other smartphones
I also test another headphones and still my rog cant detect it
Anyone also get this problem?


2 REPLIES 2

Mattias_ASUS
Moderator
Moderator
Hi!
That sounds odd but I've heard a couple of cases about it with Android 12, Have you tried putting your phone on Airplane Mode?
Sometimes it might be that your phone is connected to a different audio source by Bluetooth and this might be a good way to troubleshoot it.
Let me know how it goes!

ASUS_Bot
Rising Star II
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