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I can't connect my wifi and hotspot after updating

Ani3090
Star I

Last night update my phone than I can't connect wifi and hotspot this is company issue that not my fault so plz look into 

15 REPLIES 15

Falcon_ASUS
Moderator
Moderator

@Ani3090 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 

If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

I have a wifi connection problem since this afternoon, already restart phone and connection as well ..the problem still persist, please help ( it's a rog 5 ultimate)

If your device is in warranty go for service centre they will repair it for free. And if not in warranty you will be charged.

Do you know what is the main reason the phone cannot connect to wifi? Its suddenly happen..