Please tell us some basic information before asking for help: Model Name: asus rog phone 5 zs673ks Firmware Version: Rooted or not: not Frequency of Occurrence: APP Name & APP Version (If your issue relates to the app): In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc. ========================================
Hi @putri721aja , I'm sorry to hear about your device. For now, I recommend you to please visit your nearest Asus service center at your earliest convenience as your device likely needs to be repaired. I'll send you a PM here on Zentalk as well with some follow-up questions about your device, please check your inbox.