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Gboard setting reset when TwinApp is enabled

Mingsi
Star I
Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: 18.0840.2104.56
Rooted or not: No
Frequency of Occurrence: very often (within an hour)
APP Name & APP Version (If your issue relates to the app):
Gboard settings keep resetting on its own. Especially when the phone is in off-screen state. Issue happens at least 4-5 times a day.
There was an earlier thread stating root cause in TwinApps. However, the thread is locked and no further updates on when can the issue be resolved. the issue is still open and shouldnt it be tracked until an update really fix the issue?

Cheers.

4 REPLIES 4

Anders_ASUS
Hall of Fame III
Mingsi

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version: 18.0840.2104.56
  3. Rooted or not: No
  4. Frequency of Occurrence: very often (within an hour)
  5. APP Name & APP Version (If your issue relates to the app):

Gboard settings keep resetting on its own. Especially when the phone is in off-screen state. Issue happens at least 4-5 times a day.

There was an earlier thread stating root cause in TwinApps. However, the thread is locked and no further updates on when can the issue be resolved. the issue is still open and shouldnt it be tracked until an update really fix the issue?

Cheers.


Gboard setting reset when TwinApp is enabled
I don't have a date but we're working on it. I believe we will have a fix soon

MasterDon
Star I
I'm having the the same issue with Gboard with .56 version, with settings reverting to default. For now I've run with Swiftkey. But would be nice to have Gboard again.

Mingsi
Star I
Sadly still not in the latest release.

glim5520
Star II
I'm only use Whatsapp for TwinApp.
For temporary workaround, I register one of the account under Whatsapp Bisness and disable TwinApp for me to continue using Gboard.
Hopefully near future will be fixed.