Fingerprint sensor is not working properly.

[jeevankumar]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

After replacing motherboard, my fingerprint sensor is not working fine. It is taking 2-3 tries minimum to unlock the phone . Its so irritating.

[Gustav_ASUS]

@jeevankumar Remove your fingerprint and add it again, making sure to follow all the steps carefully.
You can also add the same finger 2-3 times to try and improve your results.
Get back to me if the issue is not resolved by performing the steps above.

[jeevankumar]

Gustav_ASUS

@jeevankumar Remove your fingerprint and add it again, making sure to follow all the steps carefully.

You can also add the same finger 2-3 times to try and improve your results.

Get back to me if the issue is not resolved by performing the steps above.

View post

I did the same, it's not as responsive as before. It's soo irritating for me. It's some what better when I add same finger. But it's not quick as before.
When adding same finger 3 times, its taking 1 or 2 tries to unlock. I had to rest my finger more than 4-5secs to unlock in 1 try and also I had to press hard to achieve it in single attempt.
When adding only one finger, its taking maximum 3-4 tries to unlock. It's hardly working with one finger print registeration.

[Irene2_ASUS]

Hi @jeevankumar
Please check your inbox for a PM from me