This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Finger print moved too fast all the time

Gab_wlh
Star I

1. Model Name : ROG phone 5s

2.Firmware Version : WW_33.0210.0210.242

3.Rooted or not : No

4.Frequency of Occurrence : Suddenly happens and never work after it

5.App Version : not App related

 

The unlock screen fingerprint suddenly not working, even when I try to edit or set up one more fingerprint in the settings it showed "finger moved too fast"

I can't login to every apps which allowed bio fingerprint which is very inconvenient. How can I fix this fingerprint problem?

1 REPLY 1

keren_ASUS
Moderator
Moderator

Hi @Gab_wlh 

 

Have you dropped your phone? 

 

If not, please follow the steps on this FAQ: https://www.asus.com/support/faq/1015495/