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DID ASUS SCAM ME ON THEIR ROG 5 ???

Madgamer
Star II
Please tell us some basic information before asking for help:
Model Name: ROG 5
Firmware Version: WW-31.0810.1226.128
Rooted or not: NOT
Frequency of Occurrence: always when playing games
APP Name & APP Version (If your issue relates to the app): GENSHIN IMPACT

I'm very new to Asus phones so this will be my first rog phone, I Mange to buy this phone to my local asus store, my main purpose for buying this phone is to play genshin impact but to my surprise I'm very disappointed on its performance I'm not getting the advertise performance on genshin impact is it just me??? did I bought a defective phone ???? because every time I play genshin impact it struggles to play the game I'm getting very poor fps no matter what mod I use xmod, xmod + game tunning, and harcode tunning. on my REAL ME GT NEO 3 which is running snapdragon 870 can play this game very smoothly even on the highest settings but on my rog5 which have a snapdragon 888 even if I try lowering it to medium setting is still struggles....... which is I'm confuse because the snapdragon 888 is much powerful than the snapdragon 870

I Don't know if its a software issue or not @Mattias_ASUS  Gustav_ASUS or any mod could kindly help me and let their developer team know the performance on their phone right know or might as well go back to my local asus store and ask for a refund because I paid to much for a gaming phone where it can't even play one of the most demanding games on the android store ;(


28 REPLIES 28

MT0
Rising Star II
In short Asus really did scam us on their rog 5 they just won't admit it 😑 gaming phone my ass even the mod can't explain or atleast check the issue and send to their r&d team because they know...

Danishblunt
Hall of Fame I
MT0

In short Asus really did scam us on their rog 5 they just won't admit it 😑 gaming phone my ass even the mod can't explain or atleast check the issue and send to their r&d team because they know...


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of course they know, it was a consious decision to delay the rog5's inevitable death. If you revert back to old as hell firmware it will perform great again but it will be dead within weeks to months, while ASUS will charge almost as much for motherboard repair as when you first bought the phone, sometimes even more than what you paid.
Lesson: Don't buy Rog phones without consulting people like me who warned you in the first place when that pile of sht was released.

MT0
Rising Star II
Danishblunt

https://zentalk.asus.com/en/discussion/comment/235274#Comment_235274

of course they know, it was a consious decision to delay the rog5's inevitable death. If you revert back to old as hell firmware it will perform great again but it will be dead within weeks to months, while ASUS will charge almost as much for motherboard repair as when you first bought the phone, sometimes even more than what you paid.

Lesson: Don't buy Rog phones without consulting people like me who warned you in the first place when that pile of sht was released.


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I Didn't even know the zentalk and it was my first rog phone if I only see your post and this forum then I Didn't bought rog 5 in the first place but yeah lesson learn that's why I Shift to poco phone now it's more reliable rather than this joke phone

Danishblunt
Hall of Fame I
@MT0 I mean when looking at the Poco F4 GT I honestly feel poco is slowly creeping up to flagship tier phone. It has Flagship SoC (altho hot), sidemounted fingerprint, 4, yes, 4 speakers, good display, tuned DAC by JBL and all that for around 400bucks, that's insane value for your money.

MT0
Rising Star II
Danishblunt
YEP poco is really nailing it I mean just look how good the poco x 4gt performs

with long gaming session just look at those temps its really good unlike the rog 5 10 mins of gameplay in genshin is reaching around 50c plus

what I'M REALLY WAITING FOR IS THE POCO X5 GT now that's big ROG 6D KILLER FOR me it come with a amoled display and MediaTek Dimensity 9100,Octa core 3.05 GHz 144 Hz Refresh Rate and you know that good part it's estimate price is only 350 to 400 bucks now that's a good deal for me 😉