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Chip does not work

Crespim
Star I
I have an Asus Rog 5, I put a SIM lte mobile data chip but and as if there was no chip on the phone and already another chip from another carrier works normally, what can I do?
4 REPLIES 4

ronald1985
Community Legend I
Crespim

I have an Asus Rog 5, I put a SIM lte mobile data chip but and as if there was no chip on the phone and already another chip from another carrier works normally, what can I do?


Chip does not work
Sounds like you have a defective sim if another one works. Does it work on another phone? Have you taken it out and reseated back in? Try resetting network settings too.

Crespim
Star I
He's new, I tested it on another cell phone and it works normally. Where can I reset network settings?

Crespim
Star I
I put and took several times and still it is as if there is not a SIM inserted

ronald1985
Community Legend I
Crespim

He's new, I tested it on another cell phone and it works normally. Where can I reset network settings?


View post
I dont have a ROG 5 but mine is located in Settings - System - Reset options - Reset wifi, mobile and bluetooth.