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Charging only works on 1 ports

Star II
Please tell us some basic information before asking for help: charging phone from port isn't working but it works if I charge it on the side port
Model Name:Rog phone 5
Firmware Version:31.0810.1226.139
Rooted or not:not
Frequency of Occurrence:all the time
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Star II
Forgot to mention it but my phone also randomly shows charging icon with the indicator turned on

Star III

The problem may be with the socket, or the plug, or a particular combination. It is all a matter of manufacturing tolerances and wear. It is just possible that your plug pins are too small, but it is more likely to be worn or damaged sockets that are the cause of the problem.




Community Manager
Community Manager
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