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Camera app not focus picture blur rog5s

5HARULE
Star I
Please tell us some basic information before asking for help:
Model Name: rog 5s
Firmware Version: 18.1220.2111.164
Rooted or not: not
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): camera v 8.12.9.1_211021
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have problem taking picture and video using this app which picture blur not focus to take picture. After i have take around 6 picture which ok the suddenly the problem occur. I already try reboot, clear cache, clear data and restore default setting app but still not fix. But I can take picture with no problem using third app such as whatsapp camera or open camera. Please help


2 REPLIES 2

Irene2_ASUS
Zen Master I
Hi @5HARULE
Please try clearing cache & storage of Camera (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage)

FunBike31
Community Legend I
I do not read English well but I think you seem not to read it at all, he specifies in his message that he has already done this there is more than the system reset !!!!!!!!!!