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CALL VOLUME REDUCED AFTER THE LATEST UPDATE!!

hafizaliqmal
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS ROG PHONE 5
Firmware Version: WW-18.0840.2107.151
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): When I play game and turned on the microphone I can't hear my teammates voices but the game sound is okay. This happen after I updated to latest firmware. Am I the only one happen like this?
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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7 REPLIES 7

Stiff
Star II
A me dopo l'ultimo aggiornamento il volume della chiamata risulta distorto.
Anche ascolto audio di WhatsApp all'orecchio.

Irene2_ASUS
Zen Master I
Hi @hafizaliqmal,
On which game do you experience this?
Are you using in game microphone or other apps?
@Stiff please can you keep your posts in English so that we can understand your issue and help you 🙂

Stiff
Star II
@Irene2_ASUS I have rog phone 5, after updating i hear audio of call distorted.

Irene2_ASUS
Zen Master I
Hi @Stiff,
Please provide further details;
1.Does it happens only with the ASUS caller app?
2.Does it only happen with the earpiece or also with loudspeaker/earphones?
3.Could you recreate your issue and record it for us so that we can understand better your case?
Thank you!